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Shipping Policy

 

Products > Policies

Shipping Policy:
All items are sent via USPS First Class. Items shipped within 24 hours of receiving payment. Overnight shipping upon request in continental US (charges apply). Shipping/Handling fees includes the following costs: Shipping Postage, Insurance (if applicable), Administrative, Processing, Packing, Materials and Labor Costs.
Credit Cards accepted through PayPal. Personal Checks & Money Orders are also accepted. If paying by check product will be shipped after check clears, typically 7-10 business days. You will receive notification via email when your payment is received and your item has been shipped.

Product Guarantee:
Our CDs carry full satisfaction guarantee. If you receive a CD that is damaged or unplayable, or if you are dissatisfied with the product, please return the CD to Design Forward. Once item is returned, we will issue a refund or send a new CD per your request. Returns must be completed within 30 day of purchase date. The shipping/handling fee is not refunded.

Return to the following address:

Design Forward
Attn: Product Return
30 N Raymond Ave Suite 804
Pasadena, CA 91103

January 5, 2004

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Revised January 5, 2004